Terms and Conditions

IBFO AS OF NOV 2020 and subject to change

 Salvation Z is strictly for people aged 16 and above but an adult MUST be part of your group.  (Photographic Identification may be requested)

A disclaimer must be signed by all participants, either on site or in advance SIGN HERE

You must use the governments track and trace app on arrival, if you do not have the app due to hardware issues we can if needed log you in manually.

By attending the site you agree to have your temperature checked and that if your reading is above 37.8 degrees celsius your admittance will be refused.

By attending you confirm you are free of any Covid-19 symptoms.

You must wear a face covering on site

Please abide by the Government guildlines at the time of the event.

Sanitation stations will be located around the site and included in the experience.

Tickets bought online are strictly non-refundable.

In the event of any local COVID lockdowns, your ticket will move to new dates on the same days and times,

IF THIS IS NOT POSSIBLE DUE TO FURTHER  RESTRICTIONS, YOUR TICKETS WILL BE REFUNDED.

ALL TICKET MONIES WILL BE HELD IN ACCOUNT TO BE ABLE TO REFUND YOU UNTIL YOUR EVENT HAS PASSED. WE APPRECIATE YOUR COMMITMENT TO US, WE MAKE THIS COMMITMENT TO YOU.

Access may be denied if you appear under the influence or alcohol or drugs.

Tickets cannot be exchanged for a different date (COVID LOCKDOWN exception)

Ticket Delivery

When you buy tickets online you will be sent an email with a booking reference, which you will need to print off or produce it on a smart phone or tablet in order to gain entry.

Using your tickets

Please print out your booking confirmation and present it when you arrive or bring with you on a mobile device. 

Your allocated time is a one hour slot, first come first severed, you will queue outside unless raining.

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Crackingday Ltd and yourself.

Prices

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets. 

Medical and other conditions

Please note that we use strobe lighting throughout Salvation Z,  If you suffer from photosensitive epilepsy, this may not be for you.

We welcome guests of all abilities however some areas, due to the nature of the prison, are not suitable for wheelchair users. Please ask before booking your tickets as refunds cannot be made. If you suffer from a heart condition, asthma or are pregnant Salvation Z may not be for you.

Buy buying these tickets you accept that you are entering a horror attraction where this are adult themes, the use of theatrical props and fake blood that may stain clothing.

Cancellations & Alterations

Once the reservation has been paid for, it cannot be amended. Your ticket is only valid for the date you have selected. We are unable to change the date or the number of tickets purchased. Unfortunately we cannot issue any refunds for cancellations. We regret that under no circumstances will changes or refunds be made on the day of the visit.